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Clerk: Front desk.
Martin: Hello. This is Martin Baum. The bathroom light in my room doesn’t work. Could you have somebody come up and take a look at it, please?
C.: Oh, of course, Mr. Baum. What room number was that, please?
M.: Room 615.
C.: Okay, I’ll have a man up there in a minute.
M.: Fine. And another thing - I don’t seem to have a room service menu. Is there one?
C.: Yes, there is. We have 24-hour room service. I’m sorry about that. I’ll have a room service waiter bring you a menu up right away.
M.: Thanks.
C.: If you need anything else, just let me know.
M. I will. Good night.
C.: Good night.
Here are some words to help you check your understanding of the dialogues. You should know the bold words to make your communication easier
bellman (n): in a hotel, the person who carries luggage to the room
check in (v): to register at a hotel, airport
check out (v): to pay one’s bill and leave
double (n): a room with one large bed for two people
fill in (v): to complete
guest (n): a person staying at a hotel
kitchenette (n): a small kitchen
print (v): to write in legible block letters
rate (n): a charge
reservation (n): the booking or arranging of a place (airplane seat, hotel room) ahead of time
room service (n): in a hotel, the serving of food and drink, and the provision of laundry and cleaning services for clothes in rooms used by guests.
single (n): a room occupied by one person
suite (n): a set of two or more rooms including a bedroom and a sitting room
executive suite (n): an expensive suite for travelling business people
Test
Find English equivalents.
1. Я бы хотел заказать номер на двоих. | a) When do I have to check out of the hotel? |
2. Вы будете платить наличными или кредитной карточкой? | b) Please, fill in this registration form. |
3. Пожалуйста, заполните регистрационный бланк. | c) Room service is available 24 hours. |
4. Свет в ванной комнате в моем номере не работает. | d) Could you have somebody come up and take a look at it, please. |
5. Ресторанное обслуживание в номере круглосуточное. | e) I’d like to reserve a double. |
6. Когда я должен выписаться из отеля? | f) The bathroom light in my room doesn’t work. |
7. Не могли бы вы прислать кого-нибудь посмотреть (поломку)? | g) How are you paying: by credit card or in cash? |
Look at the sentences (a - f) below and put the conversation in order.
a) Fine. Could you show it to me, please?
b) How much is it?
c) Do you have a single room for two nights?
d) Sure. Come this way, please.
e) We only have a small suite.
f) $50.00 a night, including breakfast.
At a Shop
Read the conversation. Try to memorize it.
Customer: Can you help me, please?
Shop assistant: Yes, sir. What is it?
C.: I’m looking for a flannel suit, size 40.
S. a.: Have you any particular colour in mind?
C.: I prefer something in grey.
S. a.: Here’s an excellent suit in grey flannel. Will you try it on?
C.: Yes, I will. Where is the fitting-room?
S. a.: Come this way.
C.: How does it look?
S. a.: It looks great. It’s exactly your size.
C.: How much is it?
S. a.: This suit is on sale. It is only $115.
C.: All right. I’ll take it.
Дата публикования: 2015-01-13; Прочитано: 336 | Нарушение авторского права страницы | Мы поможем в написании вашей работы!