![]() |
Главная Случайная страница Контакты | Мы поможем в написании вашей работы! | |
|
|
22. As a class, find out how many had problems with any of these items of hardware in the last twelve months. Calculate the percentages and compare results with these findings from a national survey:
| % of users reporting problems in the last 12 months | ||
| Your class | Other users | |
| Hard disk CD-ROM drive Modem Mouse Monitor Motherboard Sound card Cooling fan Floppy disk drive Battery Keyboard Power supply Memory Graphics/Video CPU |
23. Work in pairs, student A and student B. Problem A.
Student A. Advise your partner on his/her computing problem. Complete this form for your partner's problem A.
Student В. Ask for advice on your computing problem.
| Help Desk Technician’s Name | Date of Call | Time Commenced | |
| Reported By | Adders | ||
| Under Warranty | Service Tag No. | Make | Model |
| Processor | RAM Size | Operation System | Network Type |
| Problem Description | Diagnosis | ||
| Cleared by Phone | Job Number | ||
| Passed to Supplier | Time | Ref. No. | |
| Passed to Third Party | Time | Ref. No. | |
| Requires Visit | Time | Visiting Technician | |
| Equipment Required | Comments (e.g. case history) | ||
Дата публикования: 2015-03-29; Прочитано: 1105 | Нарушение авторского права страницы | Мы поможем в написании вашей работы!
