Revise the ways of giving advice

In Unit 14, you studied these ways to advise someone to do something:

1. Using an imperative:

Try to reinstall the sound drivers.

2. Using the modal verb should:

You should reinstall the sound drivers.

3. Using recommend + ing:

I recommend reinstall ing the sound drivers.

You can also use:

4. I recommend that you reinstall the sound drivers.

5. I advise you to reinstall the sound drivers.

Or phrases such as:

6. You could try to reinstall the sound drivers.

7. The best thing to do is to reinstall the sound drivers.

Study these steps to take before you phone for technical support. Rewrite each one using the clue given.

1. Reboot your PC to see if the problem recurs, (should)
2. Use your PC's on-board diagnostic and repair tools, (recommend)
3. Record the details of the problem so you can describe it accurately, (good idea)
4. Note your system's model name and serial number, (advise)
5. Keep a record of hardware and software you've installed along with any changes you've made to settings, (strongly recommend)
6. If you think hardware may be at fault, figure out how to open the case, (should)
7. Visit the vendor's website and check the FAQs, (best thing)
8. Avoid phoning in peak times, (never)
9. Have your system up and running and be near it when you call, (good idea)
10. When you reach a technician, tell him or her if you may have caused the problem, (advise)