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Service industry



Economists divide the products of all economic activity into two broad categories, goods and services. Industries that produce goods (tangible objects) include agriculture, mining, manufacturing, and construction. Service industries (tertiary sector of the economy) include everything else.

Although he service industry is most commonly associated with luxury spending, such as tourism, entertainment venues, restaurants and retail stores, a multitude of other vital public services are included in this sector of the economy. Medical professionals, law enforcement officers, social workers, firefighters, and postal workers all contribute to a vast service industry that ultimately improves the lives of the people who benefit from it.

Travel and tourism is also a very important part of the service industry and the economy as a whole. Airlines, railways, cruise lines and rental car agencies ensure that most people can explore virtually any part of the world or quickly visit a sick loved one who lives hundreds of miles away. Hotels and resorts provide accommodations for transient guests who are made to feel like they are home, even when traveling abroad. Restaurants offer meals to hungry travellers at virtually all price points and cuisine varieties to please just about every palate.

Each of the businesses and providers within the service industry generally strive to offer impeccable customer service. For example, retail establishments, airlines, restaurants and hotels rely on their abilities to provide outstanding service in order to win repeat business from consumers. Medical professionals are required to provide a high standard of care while treating patients with respect and dignity at a time of vulnerability. Police officers are bound by an oath to serve and protect others.

In fact, essentially all areas of the service industry are geared toward providing a better way of life in a variety of ways.





Дата публикования: 2014-10-29; Прочитано: 500 | Нарушение авторского права страницы | Мы поможем в написании вашей работы!



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