A
1.A man says he has never flown before.
2.A passenger drops her bag at the top of the steps and the contents fall out.
3.A young mother asks about feeding her baby.
4.A passenger lights a cigarette as he walks up the steps.
5.A young woman is crying as she enters the cabin.
6.A passenger requests reassurance about the flight and destination.
7.A passenger wants to know where to sit.
8.A female passenger smiles but says nothing on entering the cabin.
9.A passenger seems nervous and asks how smooth the flight will be.
10.A passenger asks about the duration of the flight.
B
1.Don't worry, madam. Let me help you.
2.Let me see, 27C. Right here and you'll find it at the end on the left.
3.Flight time is about 6 hours.
4.Yes, this is the flight to Frankfurt.
5.Don't worry, sir. I'm sure you'll have an enjoyable flight.
6.Good morning, madam! Welcome on board!
7.The flight conditions reported as favorable.
8.You'll have a special seat allocated to make feeding easier. Your CA will be with you after take-off.
9.Is there anything I can do to help you, madam?
10.Excuse me, extinguish this cigarette immediately!
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