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Your work in business will involve communication – a lot of it – because it is the major and essential part of business. Because communication is so important in business, businesses want and need people with good communication skills. But very often they do not get them, however, because most employees, even the college trained, do not have appropriate communicative skills. Among the recent studies that support this observation, perhaps the most notable one reports that one of the four major criticisms of today’s college trained people is their poor communication and interpersonal skills. This study reports that the shortcomings are in both oral and, especially written communication.
1. Your work in business will involve communication. 2. Communication is not important in business. 3. The college trained employees have appropriate communicative skills. 4. This study reports that the shortcomings are only in oral communication. 5. Businesses want and need people with good communication skills.
TEST 2
Task 1. Give Ukrainian equivalents of the following words:
to break down; despite; habit; inconsequential; edict; peculiar; value; to arch; to fold; handshaking.
Task 2. Give English equivalents of the following words:
спілкування; частина; упереджений; агресивний; жест; кивати; етикет; ввічливий; слабкий; голос.
Task 3. Give the definitions of the following words:
belligerent; to emphasise; gesture; to arch; to regard.
Task 4. Transform the sentences using the Infinitive and its complexes:
1. It is assumed that some gestures and movements differ in different countries. 2. She has not studied the communication peculiarities of this country. She is sorry of this. 3. She keeps to norms of professional behaviour. She is proud of it. 4. It is expected that you will know the code of professional conduct. 5. He hunkered. I saw it.
Task 5. Paraphrase the following sentences using the gerund with the expression “looking forward”:
1. I want to create a comfortable workplace very much. 2. They want to study the role of culture in international communication very much. 3. We want to sign the contract very much. 4. She wants to discuss questions concerning the culture differences very much. 5. You wanted to take the floor during the meeting very much.
Task 6. Transform the following sentences using the Participle phrases and its complexes:
1. When she understood the corporate rules, she improved her communication style. 2. As the agreement was signed, we went to have dinner. 3. The man who is hunkering is our boss. 4. He spoke and jerked his head to one side. 5. They were shaking hands. I saw it.
Task 7. Rearrange the following jumbled words into sentences:
1. To an Australian, the two-fingered “victory”, has, sign, the most vulgar meaning. 2. Touching, and particularly handshaking, differences, to understand, are important. 3. People, in their postures, also express, themselves. 4. The position, differ, and movements of the body, by culture. 5. An up-and-down movement, means “yes”, in our culture, of a head.
Task 8. Translate the sentences into English:
1. Невербальне спілкування – це спілкування, що відбувається без слів. 2. Деякі з цих рухів не мають точного значення навіть у межах однієї культури. 3. Невербальне спілкування сприяє кращому порозумінню між людьми. 4. Рухи певних частин тіла є необхідною формою людського спілкування. 5. Жест “ОК” – прийнятний у США, але образливий у Росії.
Task 9. Make up the dialogue, using phrases from both columns:
A. | B. |
1. You know, I’m writing an article about the role of culture in international communication. Have you got any ideas about this? __ | a) It is that culture is an agreed-upon set of rules that consists of different components. |
2. I think the first one is that culture is often improperly assumed to be cause of miscommunication. And what about another one? __ | b) The second one is that everyone must take care not to overgeneralise the practices within a culture. |
3. But the culture has been defined in many ways. Is there any definition derived from anthropology? __ | c) You’re quite right. It says that culture is a way of people life. |
4. But what is the more contemporary definition? __ | d) Well, a study of the role of culture in international communication begins with two qualifying statements. |
5. And what are those components? __ | e) As far as I know these components range from inconsequential edicts about handshaking to more cosmic ideas about the existence of God. |
Task 10. Read the text and mark the statements given below “true” or “false”:
In oral communication the cycles can go on indefinitely. In sharp contrast, written communication may end after a single cycle. This is the example of how one imaginative mother used a written communication to assure the second cycle o communication. The mother was having difficulty in getting her college-student son to answer her letters. She wrote regularly but rarely received a reply. In desperation, she resorted to psychology. She wrote the usual letter filled with news from home. Then she ended with a reference to an enclosed check and instruction to “use it as you like”. She mailed the letter, but she didn’t include the check. In short order the son responded. His letter was filled with a kind of information mothers like to hear. At the end was a thank-you for the check, “which must have been forgotten, so please send it.” The son got the check, the mother got the letter and, of course a second communication cycle occurred.
1. In oral communication the cycles can’t go on indefinitely. 2. The mother used a written communication to assure the second cycle of communication. 3. The mother didn’t have difficulty in getting her college-student son to answer her letters. 4. She included the check into the letter. 5. Son’s letter was filled with a kind of information mothers like to hear.
UNIT 10
TEST 1
Task 1. Give Ukrainian equivalents of the following words:
to fall within; ongoing; to put out; attempt; transaction; to generate; distinction; to result in; static; to survive.
Task 2. Give English equivalents of the following words:
необхідність, нагальна потреба; наявний, доступний; підтримувати, сприяти; доставка, постачання; взаємодіяти; обмін; період становлення; порівняльний; інформація, дані; торгівля, комерція.
Task 3. Give the definitions of the following words:
opportunity; retailer; business; advantage; effort.
Task 4. Fill in the spaces with the appropriate verb forms:
1. If he ____ (know) how to use IT, he would have received that job. 2. He insisted that the contract ____ (read) aloud. 3. If I were you, I ____ (not sign) this contract. 4. But for the globalisation, the competition ____ (be) so widespread. 5. He acts as if he ____ (be) in charge.
Task 5. Transform the sentences with the following beginnings without changing their meaning:
1. I wish I hadn’t heard that! – You’d rather ___. 2. He doesn’t know all the answers, though he pretends to. – He acts as if he ___. 3. The management insisted on our discussing ongoing projects. – The management insisted that we ___. 4. Is it better for us to use IT? – Would we rather___? 5. I recommend you to determine your goals. – You had better ___ your goals.
Task 6. Decide whether each sentence is grammatically possible or not:
1. It was urgent that he called her immediately. 2. But for you helped us, we would have taken much longer. 3. If only I had used electronic commerce, this wouldn’t have happened! 4. I’d rather go into business last year. 5. I wish we had discussed that project last month.
Task 7. Rearrange the following jumbled words into sentences:
1. Businesses use IT, that occur, to perform functions, in business. 2. All this information, of competitive, is a part, intelligence. 3. In today’s information-based environment, is a key, knowledge, to success. 4. In that definition, information, you can find, information technology, three key resources –, and people. 5. Many people, is the key resource, information technology, believe that, in MIS.
Task 8. Translate the sentences into English:
1. Компанії у всьому світі використовують інформацію, щоб отримати конкурентну перевагу. 2. Кожній системі притаманні головні та другорядні завдання з оброблення інформації. 3. Управлінська система містить у собі три головні ресурси – інформацію, інформаційну технологію, людей. 4. У бізнесі наслідком реклами може бути колосальне зростання або статичний обсяг продажів. 5. Електронна комерція – це нова сфера бізнесу.
Task 9. Make up the dialogue, using phrases from both columns:
A. | B. |
1. Hallo! It’s nice to see you. Where have you been? ____ | a) I won’t receive a job of a manager unless I know how to use IT. |
2. What did they teach you? _____ | b) Thank you, good bye. |
3. What for do you need it? _____ | c) You see, in today’s business world successful businesses do business electronically. |
4. Now I understand. _____ | d) Hi, I was taking computer courses. |
5. Good luck. _____ | e) To use information technology tools. |
Task 10. Read the text and mark the statements given below “true” or “false”:
Does it sound like some bold statements? Not actually; it’s simply the reality of today’s business world. Businesses that have realised the true value of information are succeeding today; businesses that haven’t, unfortunately, cannot expect to survive much less succeed. What does all of this mean for you? Think about your major. Whether it’s marketing, finance, accounting, productions and operations management, human resource management or any other specialisations in a business program, you are preparing to enter the business world as a skilled worker. Simply put, an intelligent and skilled worker works with and produces information as a product.
1. Today businesses are using information to succeed. 2. Whatever specialisation it is in a business program, you will enter the business world as a skilled worker. 3. Skilled worker doesn’t deal with information. 4. The task of a skilled worker is to produce information-based products. 5. Businesses that have realised the true value of information cannot expect to survive much less succeed.
TEST 2
Task 1. Give Ukrainian equivalents of the following words:
to embark on;to guess;distributor; to aggregate; instance; to shape; a great deal of; huge; primarily; retailer.
Task 2. Give English equivalents of the following words:
попереджати про щось; базувати; записувати, зафіксувати; сила, фактор; нагода, шанс; обробляти; зберігати; підводити підсумок; здобувати, отримувати; переміщатися.
Task 3. Give the definitions of the following words:
commerce; telecommuting; predetermined; to capture; infancy.
Task 4. Fill in the spaces with the appropriate verb forms:
1. I’d rather ____ (go) into business last year. 2. If the company ____ (know) about its competitors, it wouldn’t have been put out of business. 3. After conversation with the boss, he looked as if he ____ (get) promotion. 4. If the company ____ (use) the Internet it could reach more potential clients. 5. It was ordered that all the employees ____ (learn) to use IT.
Task 5. Transform the sentences with the following beginnings without changing their meaning:
1.I don’t want to go to the meeting. – I’d rather ___. 2. You regret not starting your own business. – I wish ___ my own business. 3. It would be better if we inform our supplier about changes. – We’d rather ___. 4. You should use Internet to succeed in business. – You’d better ___. 5. The customers prefer to purchase products and services at lower prices. – The customers would rather ___ products and services at lower prices.
Task 6. Decide whether each sentence is grammatically possible or not:
1. But for the interorganisational system, the organisations couldn’t exchange documents so easily. 2. If only I had enough time! 3. If you didn’t lend us money, we would have gone to the bank. 4. She urged that we find another alternative. 5. It was very important to delay discussion.
Task 7. Rearrange the following jumbled words into sentences:
1. IT systems, to the success, are fundamental, of an organisation. 2. MISs, in many, provide reports, different forms. 3. Among the different types of systems, that help, are, that information, people access, management information systems. 4. Electronic commerce, both internal, supports, and external business functions. 5. Thousands of businesses, of the Internet everyday, are taking advantage, to perform, electronic commerce.
Task 8. Translate the sentences into English:
1. У 1950 роках компанії вперше почали широко використовувати комп’ютери, як знаряддя для запису і роботи з бухгалтерськими операціями. 2. Тисячі компаній використовують Інтернет кожного дня, щоб здійснити електронну комерцію. 3. Глобалізація та електронна комерція зробили інформацію, яка передається через засоби зв’язку, необхідністю для всіх організацій. 4. Електронна реклама цілком відрізняється від інших форм реклами, таких, як телебачення та радіо. 5. Для успіху компанії важливими є інформаційні технологічні системи.
Task 9. Make up the dialogue, using phrases from both columns:
A. | B. |
1. Hallo, Kate! Don’t you know what electronic commerce means? ____ | a) They use electronic commerce to support both internal and external business functions. |
2. Do you think successful businesses act upon electronically?____ | b) Hi, David! I guess I do. Electronic commerce means doing business electronically or with the aid of technology. |
3. In what ways? _____ | c) I think, they do. |
4. Such as ordering products and services, moving money electronically, telecommuting. Am I right?_____ | d) You are welcome. |
5. Thank you for useful information. ___ | e) Yes, you are right. |
Task 10. Read the text and mark the statements given below “true” or “false”:
In preparing to enter today’s fast-paced, ever-changing and exciting business environment, you need to understand the new thinking in business. To do that, let’s examine some of the most important factors shaping today’s business and the many changes that have come about as a result of those factors. There are six factors including globalisation, competition, information as a key resource, the virtual workplace and telecommuting, electronic commerce and skilled worker computing. These and other factors have created dramatic changes in the workplace. Some of these factors are external forces that have provided outside pressure and have forced organisations to change within. Others are simply internal results of external pressure.
Why is it important for you as a skilled worker to understand these factors? Simply put, they translate into a substantial opportunity for you, if you understand them and prepare through your education to take advantage of them.
1. There are seven factors that shape today’s business. 2. To enter today’s business world, you don’t have to know the new thinking in business. 3. Globalisation is one of the factors that has changed the workplace. 4. The outside pressure has been caused with external forces. 5. External forces have forced organisations to change within.
Дата публикования: 2015-01-13; Прочитано: 429 | Нарушение авторского права страницы | Мы поможем в написании вашей работы!