Exercise 2. Listen to the introduction to the course

Listen to the introduction to the course. Fill in the spaces in the sentences below with the words actually used.

The firm has a history of … … …. Hector Grant firmly believes that he knows the best way … …. However, his nephew Peter Wiles (son of Mr. Grant’s sister), … … … six years ago and is … …, and John Martin, … … years ago to be … …, are more adventurous. They want … … … over the next few years and are certain that, with … … … and increased …, they can achieve this.

Modernising a business … … … and … is a complicated affair. It requires a … … which is aware of such aids and tools of efficiency as … … …, O.R. (… …), D.C.F. (… … …), budgetary control, … …, P.E.R.T. (… … and … …), automation, etc.

Exercise 3

Listen to the introduction to the course. All the remarks are mixed up. Put them in the order they appear in the abstract. Use the grid below.

A …	On the other hand, it is important that members of a firm’s management are aware of the more sophisticated techniques they might call on to solve particular problems.
B …	But Harper & Grant Ltd., like their rivals, must get right up-to-date and enlarge their business.
C …	A small business cannot possibly afford to have on its staff experts in every modern management technique.
D …	Inevitably while this changeover from the old way to the new is taking place, there are often difficulties and conflict.
E …	It usually hires expert advice from outside consultants and bureaux.

1.	2.	3.	4.	5.