The Ukrainian components in brackets. 1. The term retail distinguishes (туристичний агент) from the tour operator or packager, who can be considered the manu­facturer or (організатор гуртової

1. The term retail distinguishes (туристичний агент) from the tour operator or packager, who can be considered the manu­facturer or (організатор гуртової торгівлі) of the tourist in­dustry.

2. The travel agent is (посередник між клієнтом) and tour operator.

3. Some of the tour operators also (утримують фірми, що здійснюють індивідуальну роботу з клієнтами).

4. If you want to become a travel agent in (одній з країн Європейського Союзу) no special school qualifications are (обов’язкові).

5. The airlines offer inducements to travel agents to (оформлювати попередні замовлення) for them.

6. Airlines do not have (організовувати розгалужену мережу квиткових касс) in all the areas from which they draw passen­gers.

7. The agent of course offers the customer (можливість оформлення всього комплексу послуг в одному місці).

8. The traveller can make all the arrangements for his trip with­out having to (ходити до різних пунктів) for his airplane seat, his hotel reservation and his rental car.

9. (У відповідь за) the customers who are brought by the agencies, the airlines (оточують особливою турботою та увагою) to the agents.

10. The airlines also give assistance to the travel agents in (визначення вартості проїзду).

11. A typical travel agency has a rack of colourful brochures that

(що ілюструють розваги, що пропонуються) offered by a wide variety of tours.

12. (Початкові витрати) of setting up an agency and the (поточні накладні витрати) are low in comparison with other retail establishments.

13. Another factor in (успіх) involves establishing а (постійная клієнтура).

14. The retail travel agent is paid (за допомогою комісійних) - percentages of sales made through the agency.

15. Some kinds of activity (приносять більші прибутки), however.

16. (Страхування подорожі), which many agents handle, may (приносити) commission of 25% or more.

17. Among the ways in which the agent can serve the customer is by (будучи в курсі справ відносно) changing fares so that he can offer his customers the best (угода).

18. One of the primary necessities for recreational travellers is (особиста безпека.

Task 11. Write down a short summary of the text (12 – 16 sentences).

Grammar Drills

Review Present, Past and Future Perfect Continuous; Sequence of Tenses

Task 6. Make up:

A) interrogative and negative sentences:

The tourism manager has been selecting new employees for over two months. They had been putting a new tour together for a day before we sent them a new itinerary.

By the time we get to Chicago this evening we will have been driving more than 4 hundred miles. We are going to be exhausted. He didn't know she would book a suite for advance.

B) alternative questions:

The guide has been conducting a tour of the city for over 2 hours. The booking agent had been speaking over the phone before I arrived.

By the time they finish the course, they will have been conducting several tours. The concierge told me that I should enjoy my stay in their hotel.

C) tag questions:

1.You feel dizzy because you've been lying in the sun for too long! 2.He left his job as a tour agent because he had been feeling dissatisfied for months.

3. by May he will have been living abroad for 6 years. 4. She had finished most of the work by the time her boss arrived.

D) special questions:

He has been studying tourism part time for 2 years and since last month he has been preparing for his final examination.(How long, Who, What) We had been working for the same agency for 12 years before I decided to move to Egypt.(How long, Who, What)

When Sarah goes on vacation next month, she will have been studying German for over 2 years.(How long, Who, What) He said the tickets had been sold out by that time.(Who, What, When)