Task 9. Decide if the following statements are true or false. 1. All retail travel agents also operate as tour packagers or opera­tors

1. All retail travel agents also operate as tour packagers or opera­tors.

2. Many travellers prefer to go to travel agents to conveniently make all their arrangements at the same place.

3. The airlines treat travel agents just like any other customers.

4. Airline fares are so easy to figure out that there is never any need for a travel agent to get expert help.

5. All transportation and accommodation companies now use computers to keep track of their reservations.

6. Even with a computer terminal in the office, it takes several days for a travel agent to confirm reservations.

7. Packaged tours are sold only through large travel companies like American Express.

8. Advertising costs in the tourist industry are paid for entirely by local travel agents.

9. All travel agencies in all locations throughout the world em­phasize the same kinds of services.

10. The initial cost of setting up a travel agency is very high.

11. The location of a travel agency is an important factor in its success.

12. Many travel agencies have begun to open branches within the same city or region.

13. The customer pays the travel agent directly for all the services that are purchased through the agency.

14. A travel agent does not have any direct contact with the public.

15. One of the rewards of being a travel agent is the opportunity to do a great deal of travelling.