Во время телефонного разговора могут возникнуть разнообразные проблемы. Соотнесите описываемые проблемы с репликами говорящего по телефону

1. A colleague wants you to sign something.

2. Your colleague leaves a few seconds later.

3. There is a lot of noise outside.

4. You boss wants to speak with you – immediately!

5. Someone else is trying to call you.

6. The caller gives you his name – it’s unpronounceable.

7. You think you have misunderstood the information the person gave you.

8. You gave the caller a lot of information very quickly.

9. The other person just won’t stop talking!

a. Sorry, could you speak up a little?

b. Sorry, I’ve got someone on the other line. Could I call you back?

c. Ok. Have you got all that?

d. I’ll have to go, I’m afraid. Something’s come up.

e. Sorry about that. Where were we?

f. Anyway, I won’t keep you longer.

g. Excuse me a moment.

h. Anyway, I won’t keep you any longer. Speak to you soon.

i. Sorry, could you spell that for me, please?

j. Can I just check it with you?

4. Разделите слова таким образом, чтобы из них получилось 10 вопросов, которые наиболее часто можно услышать в деловом общении. Все вопросы начинаются с Could you… Перепишите получившиеся вопросы.

Could you …

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