| 1.
| productivity
| A
| the detailed study of manual, or semi-manual, work, so that non-essential work can be eliminated and operations carried out with maximum efficiency
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| 2.
| work study
| B
| a bonus plan. An incentive is offered to encourage employees to work harder, and more efficiently.
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| 3.
| Critical Path Analysis (C.P.A.)
| C
| someone who examines something in detail, (an employee of the firm of consultants who investigates the different jobs done by different workers)
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| 4.
| consultants
| D
| method of planning the undertaking of a complex project in a logical way, by analysing the project into its component parts, and recording them on a diagram which is then used for planning and controlling the activities which carry the project to completion
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| 5.
| operator
| E
| to pay a workman according to the work done, not by the time taken to do it
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| 6.
| a sample study
| F
| here, another word for a worker, particularly someone who operates a machine
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| 7.
| investigator
| G
| the rate at which goods are produced
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| 8.
| A survey
| H
| professional business experts who, for a fee, advise clients on aspects of their business. (In this case the firm are specialists in Organisation and Methods)
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| 9.
| incentive payments scheme
| I
| a plan for giving extra money to workers in certain circumstances. In this case they will receive a bonus if their production rises.
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| 10.
| to pay piece rates
| J
| an analysis covering all aspects of a subject. It can apply to the actual work of investigation or the final written report.
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| 11.
| a bonus scheme
| K
| an investigation of a specimen, a part of something which shows what the whole is like
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