Signature

9. Enclosure

a. Yours faithfully

b. Encl.: pamphlet

c. Looking forward to working with your firm in the near future.

d. Higgins and Browns

Brookdale

Lancashire

e. David Graveney

Sales manager

f. We would like to introduce ourselves as a manufacturer of software with machines

currently used in your firm.

We specialise particularly in spreadsheet packages. Our firm has established a reliable

reputation in this field over the past years, all over Switzerland, and we feel that we

should like to extend our activities to a more European market.

g. Dear Sir,

h. Please find enclosed a pamphlet giving details of our range of software products and

services. Should you require any further information, we should be only too pleased to

supply the necessary details.

i. September 25th, 1998

II. Complete this letter according to the prompt given in brackets:

____________(address)

20th February 1999

Dear __________

__________________________ (explaining the reason for writing) about the above mentioned workshop. Unfortunately we have had to cancel it. However, we can include your staff in the July 8 workshop instead if this is convenient.

___________________________(apologising) we were unable to inform you of this change earlier, and I hope you will be able to attend at this date.

___________________________(requesting) you let me know as soon as possible the names of your staff who will be attending.

____________________________(ending) your staff will find the workshop both useful and informative.

Yours________________________(closing)

T Reading

Training Manager

UNIT 2