III. Complete the dialogue using the words you have studied

Mr Brown: Booking clerk: Mr Brown: Booking clerk: Mr Brown: Porter: Mr Brown: Ticket desk receptionist Mr Brown: Ticket desk receptionist: Mr Brown: Receptionist: Mr Brown:

Flight BEA 783, economy class, single, please. 135 pounds, please. ………………………………… You'll find the ticket desk further on your left. Porter! Is this your luggage, sir? ………………………………… Good evening. Can I help you? ………………………………… May I see your ticket, please? …………………………………… Here is your ticket and your luggage label. Your plane takes off in half an hour. Your flight will be announced soon. …………………………………

IV. Use have to and some of the terms from exercise I to complete the following sentences.

Example: To know if your flight is delayed, you have to look at the departure

board.

1. At departures, you__________.

2. At check-in, you__________.

3. When they leave the plane, transfer passengers__________.

4. At the boarding-gate, you__________.

5. To collect their baggage, passengers__________.

V. Here are the phrases and questions which you may be asked when you have to pass through the Customs.

Have you got more than the allowance? You say you bought it at home, may I see the invoice? How long are you staying in this country? Are you here on business or for pleasure?

What excess items do you have? You have to pay duty on the excess. You have to have a Customs declaration for these commercial samples. Would you open this suitcase, please? I’m afraid you’re over the allowance.