Task 6. Now choose the most appropriate extract (A-F)from the previous task to fill in each of the gaps in the text below

¹________. A growing number of customer enquiries and difficult media enquiries made us realise that the environment was becoming a business issue. Action was catalysed when we were asked by a leading Sunday newspaper 'How much tropical timber does B&Q stock?’. Unable to answer the question, the obvious interpretation by the journalist was 'If you don't know, you don't care.' We did care and we knew that many of our staff cared and most important of all, our customers cared.²________.

This is our third environmental review. The first 'How Green is my Hammer?' was published in August-1993 and the second 'How Green is my Front Door?' was published in July 1995. This report covers progress to October 1998.

As the title suggests, all the reviews focus on the products we sell. ³________. Many of the issues were not obvious and were only realised after considerable investigation. For example, brass door handles were made in appalling working conditions in India, solvents or Volatile Organic Compounds (VOCs) in paint contributed to atmospheric pollution and the wood was connected to deforestation.

This report also tackles in far more detail than ever before 'sustainability' and some of our ideas and thoughts on this concept.⁴ _____________.

Whilst B&Q has stores in the United Kingdom our fingerprint extends across the world. In the Philippines, people in coastal villages are collecting shells to make lampshades. In India, there are hundreds of looms in cottage units in which our door mats and hand knotted rugs are made. ⁵________.

⁶___________. In 1997 we launched our environmental programme for stores -'QUEST for stores' – its success has been staggering.

We also recognise that our stores have a significant impact on the local communities both during their planning and construction, but also the subsequent running of the store. This includes addressing our role as a member of the local community and the issues associated with the design and impact of our stores.

Read the text again and answer the questions:

Why did the company start the programme?

Why did they intensify their efforts?

How did they prove that the company and their staff really cared?

What reviews did they do in 1993 and 1995?

What do their reviews focus on?

How do they practically discover the ways to tackle the environmental issues?

What basic contradictions do retailers face?

What makes B&Q a really global company?

Where do they produce and sell goods?

What programme was a staggering success?

What do they recognize?

How do they see their role as a member of the local community?

Sum up the information about the environmental policy of B&Q.