Vocabulary. I. Choose the “odd one out” in each of these groups of basic business words

I. Choose the “odd one out” in each of these groups of basic business words.

1. a. plant b. factory c. office d. works

2. a. client b. customer c. consumer d. employee

3. a. salary b. cash c. pay d. income

4. a. manager b.Vice-President c. executive d. business person

5. a. company b. division c. section d. department

6. a. assistant b. deputy c. subordinate d. accounts

7. a. timetable b. plan c. development d. schedule

8. a. staff b. personnel c. workforce d. partner

9. a. choice b. option c. action d. alternative

10 a. aim b. target c. reach d. objective

II. Choose the right word to fill in the blank.

1. A covered area with shops, supermarkets and restaurants is called a -------.

a. cash and carry b. shopping mall c. chain store

2. Money is not the only ------------ or reason why people work.

a. achievement b. job satisfaction c. motivation

3. --------- is the difference between the price retailers pay for the goods and the

price they sell the goods at to the consumer.

a. wholesale b. margin c. interest rate

4. -----------, or solving problems, is a necessary part of business.

a. goal b. opportunity c. troubleshooting.

5. Many companies have --- which explains what the customer can expect of the

company.

a. a code of practice b. customer care c. customer loyalty

6. Before going on a business trip business people have to plan ---.

a. a flight b. a holiday c. an itinerary

7. The --- of a product are the things that make it special and different from other

similar products.

a. features b. unique selling points c. benefits

8. Some companies really value their employees and see them as the company’s

main ---.

a. achievement b. status c. asset

9. The male to ---business is competitive, direct and confrontational.

a. approach b. method c. preference

10. All businesses are --- by their immediate environment.

a. suffered b. affected c. effected

III. Match the words from the two columns to make up partnerships.

1. job a. lag

2. SWOT b. power

3. economic c. name

4. parent d. business

5. social e. company

6. jet f. conventions

7. repeat g. range

8. spending h. security

9. household i. recession

10. product j. analysis

IV. Give the nationality words for the names of the countries.

1.Belgium; 2. Canada; 3. Finland; 4. Italy; 5. Norway; 6. Thailand; 7. Malta; 8. Japan; 9. Denmark; 10. Greece.

V. Give antonyms the following words.

1. Decrease, 2. employment, 3. high, 4. confrontation, 5. rise, 6. loyal, 7. expensive, 8. collective, 9. import, 10. negative.

VI. Fill in the missing words.