Task 5

The sentences below are extracts from the introduction to an environmental report 'How Green is my Patio' written by Martin Toogood, the Managing Director of B&Q, a British Do-It-Yourself retailer.

Replace the words in brackets with an appropriate word from the box.

policy customers impact

stores programme issues

review factory estimate

goal consumption

A. Whilst our day-to-day running of the business does have an environmental

¹__________(the effect of one thing on another), the²___________ (difficult questions or problems) with our products were, and still are, far greater.

В. Rather than just produce a ³____________(an official course of action) quickly and stick a few green labels on our products, we started a fundamental ⁴____________(examination/analysis) of the product range and the day-to-day running of the business.

C. Basic contradictions such as our⁵ ___________ (objective) to sell more, so contributing towards ⁶______________ (the amount of products used or bought), however, still provide a philosophical challenge to any retailer.

D. There is considerable work to be done in the ⁷________________ (shops) and the way we communicate with our ⁸________________(the people who buy products).

E. B&Q's environmental ⁹____________(a plan of action) started at the beginning of 1990.

F. A¹⁰________________(a place where goods are produced) in Bolivia is expanding rapidly to make wooden garden furniture. We ¹¹_____________(calculate) that we buy products from 60 countries.