Personal Details

Put your most

recent studies –first

Melanie Henderson

Date of birth

3.11.1978

Address

99 Newlands Park London

SE30 8UJ Tel: 0171 25650

Education

Don't go too -far back in time or leave any gaps.

Present

Degree in French and Film Studies, University of London Degree performance to date: 2.1

Specialist subjects: British Cinema, The Narrative Technique

1992-1997

Royal Latin School, Aylesbury ■

4 A Levels: French (B), German (C), English (B), Film studies (A) 7 GCSEs: French (A), German (A), English (A), History (B), Art (A), Maths (B), Economics (B)

Work experience

Put your most recent experience -first.

Information Officer, Futuroscope, France

Responsible for dealing with enquiries in a busy office, responding to 2,000 enquiries a week. This demonstrated my ability to retain a professional approach and a sense of humour while working under pressure.

Customer Services Assistant

Provided support for customer enquiries. Dealing with customers' complaints demonstrated the ability to remain calm under pressure. Explaining complex issues simply and clearly helped colleagues to develop their communication skill.

Positions of responsibility

Miss this section out if you haven’t had a position of responsibility.

In my final year at school, I helped organize a career’s fair for all final year student

Skills

Good working knowledge of Microsoft Word and Excel Spreadsheets. Working knowledge of French and Italian Current clean driving licence.