Задание II

А. Переведите данные ниже предложения, обращая внимание на выделенные слова

1. Customer delight can just seem either trite or insincere.

2. Everyone has experiences as a customer both good and bad.

3. Neither suppliers nor customers can offer any route to improve the situation.

4. The problem is language and yet it is the most powerful thing we have.

5. This is the most important step of all since it prepares employees for later corrective action.

6. These needs are either expressed directly by the customer or discovered through a process of market research.

7. If the workers and the bosses both speak the language of statistics they will have something to discuss at their quality meetings.

B. Найдите в предложениях конструкции с инфинитивом. Переведите их на русский язык

1. This problem is believed to stem from workers’ attitude, but workers often reflect the attitudes of their managers.

2. They won’t let the goods leave the customs till the shipping documents have been checked.

3. This requires the worker to accept personal responsibility for making quality products.

4. The quality department is considered to be the organizational coordinator for all other departments in manufacturing.

5. The manufacturers seemed to realize the importance of total quality control.

6. The manager expected the quality department to work out the total quality concept.

7. We made the sellers pack the goods according to the requirements of the contract.

C. Найдите в тексте предложение, начинающееся союзом as if, и переведите его