Speaking. Task 19. Get ready to speak on the topic

Task 19. Get ready to speak on the topic. Use the vocabulary of the unit.

Communication activities.

Task 20. a) Read the quotation. Work in groups. Group A should work out some arguments to support Mahatma Gandhi’s idea, group B – to oppose it.

“ Who is a customer? The customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider in our business, he is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us an opportunity to do so.”

Mahatma Gandhi

Task 21. Discuss the following

a)Which of the following do you think could happen in the next 50 years? Explain why.

1. People will have more leisure time.

2. Few people will have full time jobs.

3. There will be cities of 100 million people.

4. Cash won’t be used any more.

5. People will live and work in space.

6. Trade unions will disappear.

7. There will be no retirement age.

8. Countries will be run by big businesses rather than governments.

9. Fresh water will be more valuable than oil.

b) What other changes do you think are likely?

c) How optimistic are you about the future of business in your own country? Explain your answer.

d) How do you think your career will develop in the future?