UNIT 18. Implied Warranties

1. Complete the sentences, using the appropriate words from the box:

Properly; dealers; express; stolen; defects; merchantability; title; promise.

1. Many consumers believe they have no protection if a new product without … warranties does not work.

2. Animplied warranty is an unwritten …, created by law, that a product will do what it is supposed to do.

3. Implied warranties apply only to products sold by ….

4. A warranty of … is an unwritten promise that the item sold is of at least average quality for that type of item.

5. A warranty of … is a seller’s promise that he or she owns the item being offered for sale.

6. If a person sells … goods, the warranty of title has been broken.

7. Carefully inspect for … any goods you buy.

8. If you fail to use the product…, you may cancel the warranty.

2. Are the statements true (+) or false (-)? Correct the false statements.

1. Animplied warranty is an unwritten promise, created by law, that a product will do what it is supposed to do.

2. Implied warranties apply to all products.

3. A warranty of merchantability is a seller’s promise that he or she owns the item being offered for sale.

4. A warranty of fitnessfor a particular purpose is an unwritten promise that the item sold is of at least average quality for that type of item.

5. A warranty of title exists when a consumer tells a seller before buying an item that it is needed for a specific purpose or will be used in a certain way.

6. If you fail to use the product properly, or if you use it for an improper purpose, you may cancel the warranty.

Achievement Test 2 (Units 10–18)

Find suitable endings to these sentences (sometimes more than one option is possible):

1. Consumers should be cautious regarding sales offers made by telephone because:

A – some salespeople use high–pressure tactics and smooth talk to get you buy things that you otherwise wouldn’t buy.

B – many fraudulent schemes are conducted this way.

C – the cooling–off period of three days does not apply to telephone sales.

D – your credit card number may be used to get your money.

2. Tobacco advertising is controversial because:

A – it is everywhere.

B – smoking is the nation’s leading preventable cause of death.

C – it is prohibited on radio and television.

D – more billboards are located in neighborhoods where poor people live than elsewhere.

3. Ads sometimes mislead consumers because:

A – they try to create a desire for products that consumers don’t really need or want.

B – they appeal to emotions.

C – they are based on the seller’s opinion and personal taste.

D – they provide the kind of factual information needed to make a wise buying decision.

4. Sales techniques appeal to our emotions because:

A – they associate products with popular ideas or symbols and promote the idea that everybody’s using the product.

B – they have famous athletes or movie stars to advertise the product and try to convince consumers by resorting to the claims of authorities.

C – they are based on the notion that seeing is believing and try to make us laugh.

D – all the abovementioned ideas.

5. The bait and switch sales technique is:

A – an insincere offer to sell a product on terms that are too good to be true.

B – a sales technique to get a consumer in the store.

C – a try to sell some specials at very low prices.

D – a kind of advertising something that does not sell well.

6. Mail shopping is convenient because:

A – items may cost less.

B – some items may be available that are not available in local stores.

C – mail–order packages always arrive on time.

D – some free items can be sent in exchange for subscriptions or memberships.

7. The elements of a contract are:

A – an offer by one party.

B – an acceptance by the other party.

C – mutual agreement.

D – an exchange of consideration.

8. Minors can make a contract if:

A – they are over 18.

B – any other adult cosigns it.

C – it is ratified.

D – they are not forced to carry out their promises and.

9. Some contracts are illegal because:

A – they are unenforceable in court.

B – they are against public policy.

C – they are unfair.

D – there is very uneven bargaining power between the parties.

10. An implied warranty is:

A – a statement concerning the quality or performance of goods of­fered for sale that becomes a part of the bargain between the parties.

B – an unwritten promise, created by law, that a product will do what it is supposed to do.

C – an unwritten promise that the item sold is of at least average quality for that type of item.

D – a seller’s promise that he or she owns the item being offered for sale.