Business Structure, staff of the Enterprise

Each company, firm, joint venture, stock-holding company, concern, bank, fund has its own complicated business structure and the staff which is necessary for the work. But still there are some general principles how to organize the work at the enterprise. I’ll try to give you some information about it.

The Managing Director or the Chief Executive or President is the head of the company. The company is usually run by a Board of Directors- each Director is in charge of a department. The Chairman of the Boards is in overall control and may not be the head of any one department.

Vice-President or Vice-Chairman is at the head of the company if the President or the Chairman is absent or ill.

Most companies have Finance, Sales, Marketing, Production, Research and Development, Personnel, Tax, Logistics Departments. These are the most common departments, but some companies have others as well.

Most departments have a Manager, who is in charge of its day-to-day running, and who reports to the Director. The Director is responsible for strategic planning and for marking decisions. Various personnel in each Department report to the Manager.

Let’s dwell on some position in details.

General Manager-Supervises and leads the company’s employees. Maintains relations with customers, executes sales contracts and provides problem analysis and resolutions. Represents the company at fairs and distributors’ conferences. In some companies maintains a local warehouse. Sales Manager-Manages the sales staff of a company, supervises sales activity including a staff of sales representatives, plans and achieves target sales revenues and maintains a positive relationship between the company and its clients. Must have extensive sales experience, often as many as 5 years in the position of sales manager. Excellent communication and management skills possess management skills necessary to develop a sales team.

Finance and Administration Manager -Must have strong accounting experience including maintenance of Internal Controls, costing, budgeting, forecasting and the development of Management Information Systems. Must possess proven general management skills, including development of Logistics and Administration Systems to support a rapidly growing business.

Marketing Manager- Manages marketing department. Plans, directs and executes all marketing and related activities. Initiates and / or implements advertising strategy and promotional programs. Oversees creative effort and media plans. Must have 3 year commercial experience, strong interpersonal skills, ability to manage a team and personnel, excellent communication skills, computer literacy.

Customer Service Manager-Finds proper persons, organizes and supervises the job of Customer Service Clerks, Receptionist. Provides the solution for all exiting conflict situations. Provides information and orders forms for distributors, directors. Prepares monthly reports regarding performance of distributors.

Product Development Manager- Develops branded products for the company. Prepares a brief of the project, a timeline with priorities and options for the successful competition of the project. Researches on potential facilities, provides competitors’ analysis. Realizes market research on product quality and packing. Negotiates with the producer.

Training Manager-Organizes and supervises trainers, develops and implements training courses for distributors, directors, staff, etc. Learns the existing training practice in other countries with the aim to extract, develop and implement the best ideas in Ukraine. Tests courses to satisfy all distributors’ and directors’ needs in training.

Forecast, Supply and Transport Supervisor- Makers monthly forecasts of all products. Works with a company software system (product Forecast). Provides logistics, works with suppliers concerning shipments of product to Ukraine. Arranges shipments to Service Centers in Ukraine.

Treasury, Budget Specialist- Realizes treasury and cash flow management. Prepares, reviews and monitors reports on all capital expenditure projects. Provides budget cycle and management reporting. Ensures the company’s costing system. Deals with internal projects, company’s legal documents. Coordinates all insurance matters. Trains and develops staff in functional expertise.

Sales Representative-Realizes coordination of commercial activities. Conducts negotiations with customers. Markets intelligence functions targeting new customer group identifying business opportunities and introduction of new technologies. Is responsible on and controls the selling activities in the frame of the regional strategy. Frequently travels to customers. Must have the following qualifications: Engineering degree in some sphere, 3-5 year experience in the chosen field.

Financial Controller-Develops accounting policies and procedures. Inputs and oversees confidential and complex transactions. Implements auditing techniques that ensure accuracy of financial results. Analyzes data and provides recommendations to senior management for improvement. Prepares consolidated results. Provides financial analysis. Improves internal controls. Must have University education, be well organized, accurate, detail-oriented personality.

Accountant - Will be responsible for the monitoring of all necessary accounting procedures, acting as a liaison to the tax authorities. Will also act as a support person for the Chief Accountant in all day-to-day activities.

The suitable candidate must possess: a degree in Finance or Economics;-a minimum of 2 year experience working with Western companies; excellent knowledge of Ukrainian financial legislation; fluent English is required, the salary is negotiable.

Warehouse Coordinator-Will assist Logistics Director in warehousing chain, control inventories, set up warehouse team of clerks, plan distribution resources. The candidate should have higher education, 1 year experience, general knowledge of Logistics-ability to control warehouse situation-excellent managerial skills- be a computer user (Excel, Word) with strong presentation skills, fluency in English, ability to travel.

Interpreter/translator - The candidate will translate orally/ in written from English/Spanish into Ukrainian/Russian and vice versa, realize simultaneous translations during negotiations (computer market), fulfil everyday office work. The possible candidate should possess University degree, excellent English/Spanish, computer skills (Word, Excel).

Capital Markets Analyst-Will collect information on securities, equities, etc. from different information sources, develop market ideas and find appropriate ways of implementing them in the Ukrainian market ideas and find appropriate ways of implementing them in the Ukrainian market. Will participate in business trips, client meetings, project negotiations, adapt Western ideas for sales in the Ukrainian market. The appropriate individual should possess: absolutely fluent English-excellent presentational, organizational, and analytical skills-a- banking, finance, or consulting background- western education (MBA*is a plus)- willingness to travel (both locally and abroad) - a team player`s spirit and strong experience (Big Six or western investment banking).

Lawyer - Will realize association work and representation of company in professional circles. Business and commercial law including interest in regulatory requirements (control advertising and labeling, unfair competition, environmental issues). Industrial property (trademarks, patents, design patents, copyrights). Contacts with other European and US lawyers. A specialist in Corporate Law, Taxes. Profile: Law degree, proficiency in legislative areas – 5+ year similar experience in a multinational consumer products company.– fluent English.

Attorney - Will consult the firm’s clients on various aspects of Ukrainian operations, including commercial transactions, securities and share acquisitions, strategic planning, tax, law, real estate transactions, and labour law. Successful candidate will be the responsible attorney for our office under the supervision of foreign managing partners. Ability to work independently is essential. Excellent communication skills required, fluent English.

Mechanical Engineer - Main responsibilities: service and repair of equipment for printed plates manufacturing- processing of technical documentation- ordering of spare parts. Personal profile: higher technical education in Mechanics- 3 year relevant working experience-knowledge of equipment with program control for automatic assembling of printed plates- basic English.

Regional Sales Agent - Main responsibilities: sales operations within a particular region- ensuring achievement of regional objectives- investigate customers` needs and competitive activity- plan and activate regional sales plan. Profile: Degree in Economics, fluent English, possibility to travel up to 60%.

Receptionist - Whose responsibilities will be as follows: answering phone calls, guests` accommodation, greeting clients, making all the office work (typing, sending/receiving faxes, etc.) The right candidate should have: fluent English, PC literacy (Word, Excel), typing skills, higher education, pleasant, helpful, friendly personality.