Exercise 8. Complete the following letter using the correct word or phrase from the list below

I would be grateful...

Thank you for your help...

I look forward to hearing from...

I am writing to confirm...

Could you possibly...?

Yours...

With reference to...

Dear Mr. Hendrickson,

1. …. our telephone conversation today.

2. …. that I will be in Sweden from 11-14 June.

3. …. if you could arrange for me to visit the Technical Department in Stockholm. If possible, I would also like to meet Mr. Elmqvist.

4. …. also send me a list of any hotels near Head Office that you would recommend, and I will make the booking from here.

5. ….

6. … you

7. …. sincerely

M.K. Vernon

Exercise 9. Complete the reply using a word or phrase from the list below

I am afraid that...

I would be delighted to...

Please contact us again if...

... sincerely

Thank you for your letter of...

I look forward to meeting you...
I am enclosing...

I am writing to...

Dear Mr. Vernon,

1_______ May 21.

2._______ give you details of the arrangements for your visit.

3. _______ show you round the Technical Department when you arrive. I have arranged a visit for Monday June 12 at 11.00 am.

4._______ Mr. Elmqvist will not be here when you come, but his deputy, Mr. Karlsbad, will be pleased to meet you.

5. _______ a list of hotels near Head Office. I would particularly recommend the Sheraton, which most of our visitors enjoy.

6._______ we can help in any way.

7. ___________in June.

8. Yours__________

K. Hendrickson