I. Read the emails below. For each, choose the best subject line

1. 2.

a. Office designs–London a. Brussels Conference

b. Meeting– your office b. Programme changes

c. Anton Berg–new offices c. Theatre tour, USA

II. Would you write a formal or an informal email in the following situations?

1. Agreeing to meet a colleague for lunch.

2. Complaining to a supplier about a mistake in an order.

3. Requesting information from an official website.

4. Attaching the agenda for a meeting in an email to a colleague abroad.

5. Apologizing for a delay in delivery to a customer.

6. Sending your boss a report.