Making an appointment

Receptionist: Thank you for phoning Maple Dental Clinic. Sylvia (speaks, speaking, calls).

How can I help you?

Thelma: Hi, Sylvia. (This be, It’s, I am) Thelma Woods calling. How are you today?

Receptionist: I'm fine Mrs. Woods. How are you?

Thelma: Well, actually, I have a bit of a sore tooth. I hope Dr. Morris will have some

time to see me this week.

Receptionist: I’m (afraid, scared, worried) he's booked this week. I can put you in for 2 pm

next Tuesday. How does that sound?

Thelma: That would be great.

Receptionist: I'll have to give you the address of our new office.

Thelma: Oh, that's right, you moved.

Receptionist: Yes, we moved downtown. Do you have (a pen handy, the handy pen, the

available pen)?

Thelma: Could you hold on a (buzz, moment, time) please....Okay, go ahead Sylvia.

Receptionist: Okay, we are at 723 Baltic Avenue. Suite 004.

Thelma: (If I could, Please can you, Would you mind) spelling that for me?

Receptionist: Sure. That's seven-twenty-three Baltic—B (for Bear, as if Brave, as in Bravo) A

as in Alpha, L as in Lima, T as in tango, I as in India, and C as in Charlie. And

it's suite zero zero four.

Thelma: Okay great. I'll see you on Tuesday then.

Receptionist: Okay. (Great for, Pleased to, Thanks for) calling. See you then.

Thelma: Thanks. Bye.