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| Receptionist:
| Good afternoon, sir. Do you have a reservation?
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| Mr Watson:
| No, I don’t. Do you have a double room for two nights?
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| Receptionist:
| Yes, we do.
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| Mr Watson:
| Oh, good.
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| Receptionist:
| I’ll just check what rooms we have available. Just a moment, please.
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| Mr Watson:
| Oh, OK, thanks.
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| Receptionist:
| Yes, now, let’s see … Room 414 is free. It’s on the fourth floor and it has a sea view and twin beds.
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| Mr Watson:
| Oh, that sounds fine. How much is it?
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| Receptionist:
| Well, the cost is $150 per night, including buffet breakfast.
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| Mr Watson:
| Oh, fine.
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| Receptionist:
| Would you fill out this registration form, please?
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| Mr Watson:
| Oh, yes, sure.
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| Receptionist:
| Thank you very much, Mr Watson. Could I see your passport, please?
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| Mr Watson:
| Yes, here it is.
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| Receptionist:
| Thank you very much. How will you be paying for your room?
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| Mr Watson:
| By Visa.
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| Receptionist:
| May I have your credit card, please?
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| Mr Watson:
| Certainly, here you are.
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| Receptionist:
| Good afternoon, may I help you?
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| Ms O’Neill:
| Yes, I have a room booked. My name’s O’Neill.
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| Receptionist:
| Ah, yes, Ms O’Neill. Yes, it’s a single room with sea view until Saturday, is that right?
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| Ms O’Neill:
| Yes, and a shower.
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| Receptionist:
| Oh, yes, all our rooms have showers.
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| Ms O’Neill:
| How much does that cost?
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| Receptionist:
| Well, it’s $95 a night but that does include buffet breakfast.
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| Ms O’Neill:
| OK. I’ll be paying by MasterCard.
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| Receptionist:
| Fine, fine. would you just fill out registration form …
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| Receptionist:
| You’ll be in Room 301, which is on the third floor. Here’s your key and your key card.
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| Ms O’Neill:
| Oh, thank you. Oh, and what about my suitcase?
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| Receptionist:
| Your baggage will be taken up to your room for you.
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| Ms O’Neill:
| Oh, that’s good.
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| Receptionist:
| Have you stayed with us before?
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| Ms O’Neill:
| No.
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| Receptionist:
| Well, this leaflet tells you about the hotel and the facilities.
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| Ms O’Neill:
| Oh, well, thank you very much.
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| Receptionist:
| Lunch is served from 8 o’clock. Would you like to reserve a table?
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| Ms O’Neill:
| Oh, yes please. For … um …8.30.
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| Receptionist:
| Fine, and would you like a wake-up call in the morning?
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| Ms O’Neill:
| No, thanks.
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| Receptionist:
| OK. The porter will show you to your room.
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| Ms O’Neill:
| Oh, that’s good.
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| Receptionist:
| If you have any problems, please let me know.
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| Ms O’Neill:
| All right, and thank you very much.
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| Receptionist:
| Enjoy your stay with us!
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| Ms O’Neill:
| Thanks!
Passive V
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